Hotel Chocolat Not Shipping to France
Hotel Chocolat (hotelchocolat.com) is the UK's leading premium chocolate brand and does not ship internationally. For British expats in France — or anyone wanting to send Hotel Chocolat as a gift — PostUK gives you a UK delivery address so you can order from hotelchocolat.com and forward to France.
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Why British expats in France use PostUK for Hotel Chocolat
France has exceptional local chocolatiers, but Hotel Chocolat products — particularly the Velvetiser — are not available in France. British expats in Brittany, Normandy, the Dordogne, and across France regularly order:
- The Velvetiser — Hotel Chocolat's hot chocolate machine. Unavailable in France. Requires a Type C/E adaptor for French sockets but runs at 230V — fully compatible with French electricity.
- Velvetiser pods and hot chocolate — the proprietary chocolate flakes and sachets designed for the Velvetiser. Only available from hotelchocolat.com.
- Seasonal gift collections — Hotel Chocolat Advent calendars, Easter eggs, and Valentine's gifts at UK prices.
- H-boxes and Sleekster collections — premium UK chocolate gifts not sold in French stores.
How PostUK forwards Hotel Chocolat orders to France
- Create a PostUK account
Get your UK delivery address immediately. - Shop on hotelchocolat.com
Enter your PostUK UK address at checkout. - Parcel arrives at our depot
Logged in your dashboard — we notify you. - Forward to France
Choose a courier for France, pay online, track to your door.
French customs on Hotel Chocolat orders
French TVA (5.5% reduced rate on food) may apply to parcels from the UK. Customs duty applies to goods over €150. These are assessed by French customs — not included in PostUK fees. See our customs guide.
France uses Type C and E plugs. The Velvetiser needs a plug adaptor for French sockets. No voltage converter is needed — the Velvetiser runs at 230V, matching French electricity supply.
Frequently asked questions
Does Hotel Chocolat ship to France?
No. Hotel Chocolat has suspended international delivery. PostUK gives you a UK address so you can order and forward to France.
Does the Velvetiser work in France?
Yes, with a plug adaptor. France uses Type C and E plugs; the Velvetiser uses Type G. The Velvetiser runs at 230V — matching French voltage — so no converter is needed.
Do I pay French customs charges?
French TVA (5.5% on food) may apply, plus customs duty on goods over €150. These are separate from PostUK forwarding costs.